Transaction Inquiry

If you found an unrecognized transaction on your bank statement, please fill out and submit the form below. Our representatives will contact you with all relevant information regarding the transaction. Please note that our associates communicate in English only.

Naturally, all your information is confidentially handled.

  • Required field

  • Required field

  • Required field

Transaction Information:
  • Required field

  • Please find your Transaction Number in the electronic receipt you received from JWS Bill.

    Required field

  • Number required, example: 12.34

Credit Card Information:
  • VISA

    Required field

  • Incorrect last 4 digits

Other information:
  • Required field

You may contact us on one of the toll free numbers below. Please note that our official language is English.

USA1-800-493-0390

Canada1-800-493-0390

United Kingdom0-800-520-0815

France0800-901918

Germany0800-184-4815

Sweden020-889-881

Norway800-10-785

Netherlands0-800-022-7387

Switzerland0800-898-560

Italy800-789-436

Spain900-957617

Portugal800-813-620

Australia1-800-201-722

Japan0120-998-514

Austria0800-296449

Finland0800-915-798

If your country is not listed above, please call us at +352-20-88-27-91 (this phone number is not toll free).


You may find further contact details on the About page.